如果你的联想笔记本电脑出现了USB Type-C端口问题,那么你并非个例。援引外媒Tom's Guide近日披露的联想官方支持文档,联想已经确认数十种型号的笔记本电脑受到USB-C端口的影响。不过所幸的是用户只需要安装修复程序,就能简单解决这个问题。
联想表示在经历了6-12月的“典型性使用”之后可能会出现各种问题,联想表示受影响的笔记本电脑可能表现出的症状:
● USB-C端口无法正常工作
● 在操作系统/设备管理器中看不到IntelThunderbolt控制器
● USB-C或Thunderbolt扩展坞不可见或存在连接问题
● HDMI输出不可用
● 系统电池未通过连接到USB-C端口的USB-C电源适配器充电
● Intel Thunderbolt弹出错误消息
● Intel Thunderbolt安全模式错误消息
● BIOS Thunderbolt通信错误或在POST期间挂起
以下是受影响的笔记本电脑的列表,所有这些笔记本电脑均属于ThinkPad品牌:
● P43s (Type 20RH, 20RJ)
● P52 (Type 20M9, 20MA)
● P52s (Type 20LB, 20LC)
● P53s (Type 20N6, 20N7)
● 电脑P71 (type 20HK, 20HL)
● T470 (Type 20HD, 20HE)
● T470 (Type 20JM, 20JN)
● T470s (type 20HF, 20HG)
● T470s (type 20JS, 20JT)
● T480 (Type 20L5, 20L6)
● T480s (type 20L7, 20L8)
● T490 (Type 20N2, 20N3)
● T490 (Type 20RY, 20RX)
● T490 (Type 20Q9, 20QH)
● T490s (Type 20NX, 20NY)
● T570 (Type 20H9,20HA)
● T570 (Type 20JW, 20JX)
● T580 (Type 20L9, 20LA)
● T590 (Type 20N4, 20N5)
● X1 Carbon 5th Gen - (Type 20HR, 20HQ)
● X1 Carbon 6th Gen - 电脑 (Type 20KH, 20KG)
● X1 Carbon 7th Gen - (Type 20QD, 20QE)
● X1 Carbon 7th Gen - (Type 20R1, 20R2)
● X1 Yoga 2nd Gen (Type 20JD, 20JE, 20JF, 20JG)
● X1 Yoga 3rd Gen (Type 20LD, 20LE, 20LF, 20LG)
● X1 Yoga 4th Gen (Type 20QF, 20QG)
● X1 Yoga 4th Gen (Type 20SA, 20SB)
● X1 Tablet 3rd Gen (Type 20KJ, 20KK)
● X280 (Type 20KF, 20KE)
● Yoga 370 (Type 20JJ, 20JH)
● X380 Yoga (Type 20NN, 20QN)
● X390 (Type 20Q0, 20Q1)
● X390 Yoga (Type 20LH, 20LJ)
● P51 (Type 20MM, 20MN)
● P51 (Type 20HH, 20HJ)
● P51s (Type 20HB, 20HC)
● P51s (Type 20JY, 20K0)
● P72 (Type 20MB, 20MC)
如果您具有上述ThinkPad笔记本电脑之一,并且USB-C端口遇到问题,则可以安装驱动程序和固件更新,这些驱动程序和固件更新应可解决问题。前往Lenovo的支持页面,在该页面的底部可以找到固件和驱动程序更新的下载。如果仍然遇到问题,Lenovo建议您联系技术支持以获取其他帮助。
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